Thank you for choosing SAPA. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our SaaS platform and services related to WhatsApp automation and marketing.
By accessing or using our service, you agree to the terms of this Privacy Policy.
We may collect the following personal information when you register or use our platform:
Full Name
Email Address
Phone Number (including WhatsApp numbers)
Company or Business Information
Billing & Payment Details
Login credentials (hashed and encrypted)
IP address, device, and browser type
Chat interactions, automation workflows, and campaign settings
Access logs and activity logs
When you connect third-party services like WhatsApp Cloud API or Web API, we may collect:
WhatsApp number and business profile info
Chat message metadata
Contacts and conversation history (if permitted by you)
We use the collected information to:
Provide and maintain our platform and services
Authenticate users and secure accounts
Manage customer support and troubleshooting
Analyze platform usage to improve features
Send system updates, billing notices, and alerts
Customize AI chat responses and automation settings
Ensure compliance with legal and regulatory requirements
We do not sell or rent your personal data. We may share information only:
With trusted third-party service providers (e.g., payment processors, cloud hosting)
With law enforcement if required by applicable laws or legal processes
If necessary to protect the rights and safety of our users or our company
In case of a business transfer (e.g., merger, acquisition)
We implement a variety of security measures including:
End-to-end encryption for sensitive data
Role-based access control
Secure API integrations with token authentication
Regular security audits and vulnerability assessments
You have the right to:
Access, update, or delete your personal information
Request a copy of the data we hold about you
Withdraw your consent or opt-out of communications
Close your account at any time from your dashboard
For any requests, contact us at: hai@sapa.chat
We use cookies and similar technologies to enhance your experience, remember preferences, and analyze platform performance. You can manage cookie preferences through your browser settings.
Our platform may contain links to third-party websites or tools. We are not responsible for the privacy practices of these external platforms. Please review their privacy policies before interacting.
SAPA is not intended for individuals under the age of 18. We do not knowingly collect data from children. If we become aware, we will take steps to delete such data.WhatsML is not intended for individuals under the age of 18. We do not knowingly collect data from children. If we become aware, we will take steps to delete such data.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or through our platform. Continued use of our service constitutes acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy, please contact:
SAPA
Email: hai@sapa.chat